Our Story
Shipping Overview
Welcome to EcoVerve! We’re committed to providing a smooth and satisfying shopping experience. Our shipping policy ensures clarity and transparency in how we handle your orders.
Order Processing:
• Order Confirmation: Once your order is placed, you will receive a confirmation email. Our team will begin processing your order within 1-2 business days.
• Shipping Handling: processing times may vary based on the supplier’s location and stock availability. We will notify you of any significant delays.
Shipping Times:
• Standard Shipping: Typically takes 4-10 business days after the order is processed, depending on your location and the specific products shipping time.
Shipping Costs:
• Free Shipping: Our shipping is entirely free to ensure customer satisfaction.
Order Tracking:
• Free Order Tracking: We provide free order tracking for all shipments. Once your order is shipped, you will receive an email with the tracking number and a link to track your order online. You can monitor the progress of your shipment at any time.
Packaging:
• Eco-Friendly Packaging: We strive to use sustainable and eco-friendly packaging materials for all orders.
Lost or Damaged Packages:
• Claims: If your package is lost or damaged during transit, please contact us at [email protected] or WhatsApp: 880-1823980989. We will work with the shipping carrier to resolve the issue as quickly as possible.
• Returns and Refunds: For information on returns and refunds, please refer to our Returns and Refunds Policy.
Shipping Zones:
We ship globally to ensure our eco-friendly beauty and personal care products reach customers worldwide. Here are our primary shipping zones by continent:
• North America
• Europe
• Asia
• Oceania
• Middle East
• Africa
• South America
Note:
• Shipping times and zones may vary by products, regions and our specific suppliers.But we evolve to deliver worldwide.
Customer Support:
Contact Us: For any questions or concerns about your order, please reach out to our customer support team at [email protected] or WhatsApp: 880-1823980989. We are here to assist you.
Thank you for choosing EcoVerve. We appreciate your support and are committed to providing you with an excellent shopping experience.