Returns & Refunds

At EcoVerve, We ensure your satisfaction with our eco-friendly beauty and personal care products. If you’re not pleased with your purchase, our return and refund policy is here to help.

Returns:

• Eligibility: Returns accepted within 10 days of delivery. Items must be in original, unused condition with all packaging.

• Process: Contact us at e-mail: [email protected] or WhatsApp: 880-1823980989 with your order number and reason for return. We’ll provide return authorization and instructions.

• Shipping Costs: Customers are responsible for return shipping costs unless the item was received damaged or incorrectly supplied. We recommend using our free order tracker for safe returns.

• Non-Returnable Items: Opened personal care items may not be eligible for return for hygiene reasons. Check product details.

Refunds:

• Processing: After receiving and inspecting your return, we’ll notify you of refund approval. Approved refunds will be processed within a few days to your original payment method.

• Partial Refunds: Granted for items not in original condition, damaged, or missing parts not due to our error.

• Damaged or Incorrect Items: If your item is damaged or incorrectly supplied, we cover return shipping costs and expedite your refund or replacement.

Exchanges:

• We currently offer returns and refunds only. Exchanges will be available in the future.

Contact Us:

• For questions, returns, refunds, or support, reach us at WhatsApp: 880-1823980989 or e-mail: [email protected]. We’re here to help!

Thank you for choosing EcoVerve! Your trust is important to us, and we’re committed to ensuring your privacy and security.